Delivery with care

Shipping Policy

Shipping Options

We currently ship only within the United States.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.

Once processed, your order will be handed over to fulfillment for shipment.

Delivery Time

Standard Delivery: 2–7 business days, depending on your location.


We use optimized logistics routes via fulfillment to ensure timely delivery.

Order Tracking

Once your order is shipped, you will receive a tracking number by email.


You can track your order on account page or using the link in the email.

Shipping Rates

Shipping is completely free on all orders — no minimum purchase required.

Customs & Duties

There are no customs duties or import taxes, since all shipments are domestic (within the U.S.).

Damaged or Lost Shipments

If your item is damaged or lost during shipping, please contact us within 48 hours of delivery with photo evidence (if applicable), and we will assist you with a resolution.

Support

If you have any questions about your order or shipping status, feel free to contact our customer support team at support@purewellsciences.com